1. Data Controller
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April
of 2016, relating to the protection of natural persons with regard to the processing of data
personal data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and
Guarantee of digital rights (LOPDGDD), we inform you:
- Responsible: ENERGESTICS SYSTEMS S.L.
- NIF: B-22826705
- Address: Maria de Molina Street, 39, 4th Floor, 28006 Madrid, Spain
- Email: info@energestics.com
2. Personal Data We Process
ENERGESTICS may collect and process the following personal data from users:
- Identification data: Full name, email address, phone number
- Professional data: Company, position or job title
- Navigation data: IP address, browser information, pages visited, browsing time
- Data provided voluntarily: Information included in contact forms or inquiries
3. Purpose of Treatment
The personal data you provide will be processed for the following purposes:
3.1. Inquiry and Contact Management
- Respond to requests for information or inquiries made through the contact form
- Provide information about our services and solutions
- Manage the business relationship with potential and current clients
3.2. Service Improvement
- Analyze website usage to improve our services
- Personalize the user experience on our platform
- Conduct statistical studies and trend analyses
3.3. Commercial Communications (with prior consent)
- Send information about ENERGESTICS products, services and news
- Send newsletters and communications related to the energy sector
4. Legal Basis for the Processing
The processing of your personal data is based on the following legal grounds:
- Consent of the interested party: For sending commercial communications and newsletters
- Legitimate interest: For the improvement of our services and analysis of website usage
- Contract execution: For the management of contracted services
- Compliance with legal obligations: Para el cumplimiento de la normativa fiscal, contable y administrativa
5. Data Recipients
Your personal data will not be transferred to third parties, except in the following cases:
- When there is a legal obligation
- To service providers necessary for the provision of our services (hosting, email services, analytics platforms), who will act as data processors under contract
- With your express consent for specific purposes
6. Transferencias Internacionales
Some of our service providers may be located outside the European Economic Area.
In such cases, ENERGESTICS guarantees that these transfers comply with the appropriate safeguards
established in the GDPR, such as Standard Contractual Clauses approved by the European Commission or
certifications of compliance.
7. Storage Period
Personal data will be kept for the following periods:
- Contact information and inquiries: While the business relationship persists or until you request its termination.
- Billing information: During the legally established period (minimum 6 years)
- Cookie data: As established in our Cookies Policy
Once the relationship has ended, your data will be blocked for the duration of the statute of limitations for any potential claims.
legal responsibilities, after which they will be securely disposed of.
8. User Rights
In accordance with the GDPR and the LOPDGDD, users have the right to:
- Right of access: Obtain information about what personal data we are processing
- Right to rectification: Request the correction of inaccurate or incomplete data
- Right to erasure: Request the deletion of your personal data when it is no longer needed
- Right to object: Object to the processing of your personal data
- Right to restriction of processing: Request the limitation of treatment in certain circumstances
- Right to portability: Receive your data in a structured and commonly used format
- Right to withdraw consent: Withdraw your consent at any time
To exercise any of these rights, you can contact us through:
We also inform you that you have the right to file a complaint with the Spanish Agency for
Data Protection Agency (AEPD) if you believe that the processing of your personal data violates the regulations
current. You can do it through their website: www.aepd.es
9. Data Security
ENERGESTICS has adopted the necessary technical and organizational measures to guarantee the safety of
personal data and prevent its alteration, loss, unauthorized processing or access, taking into account
It takes into account the state of the technology, the nature of the stored data, and the risks involved.
exposed.
Among the security measures implemented are:
- SSL/TLS encryption for data transmission
- Firewalls and intrusion detection systems
- Robust access controls and authentication
- Regular backups
- Security policies and staff training
10. Minors
ENERGESTICS' services are aimed at professionals and companies in the energy sector.
We do not intentionally collect personal data from children under 14 years of age. If you become aware that a
the minor has provided personal data without the consent of their parents or guardians, please
contact us so we can remove this information..
11. Privacy Policy Updates
ENERGESTICS reserves the right to modify this Privacy Policy to adapt it to
Legislative or jurisprudential developments, or changes in our treatment practices. Any
any changes will be communicated in advance on this same website, indicating the date.
from the last update.
12. Contact
For any questions or queries regarding our Privacy Policy or the processing of your data
for personal matters, you can contact us.: